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Pyre Fitness Support
We are here to keep your campaign burning. Pick the topic that fits and we will get back to you — usually within two business days.
Pyre Fitness is for ages 13 and older. Users aged 13–17 may use the App only with the permission and involvement of a parent or legal guardian. In version 2.0, social interaction is separated into ages 13–17 and adults 18 and older, as described in our Terms of Use. Automated weight-change planning remains restricted to adults.
Primary support email
support@pyrefitness.com
support@pyrefitness.com
Typical response time
Within 2 business days
Within 2 business days
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Review the rules that govern your use of Pyre Fitness, including the medical disclaimer and subscription terms.
Read the TermsTrain Smart
Safety disclaimer — exercise & nutrition
Pyre Fitness is a fitness and wellness tool, not a medical service. The workouts, run missions, coach notes, calorie and macro targets, and AI suggestions in the app are general information only — they are not medical, nutritional, or professional health advice.
Consult a qualified physician or healthcare professional before starting any exercise or nutrition program, especially if you are pregnant, have an injury, or have a heart, metabolic, or other medical condition. Exercise carries inherent risk of injury.
Always warm up, use proper form, train within your own limits, and stop immediately if you feel pain, dizziness, or shortness of breath. If you think you are having a medical emergency, call your local emergency number right away. By using Pyre Fitness you accept that you train at your own risk.
You can report user content, abusive accounts, and displayed AI output directly in the app. Reports enter our safety queue for review.
For anything we have not covered here, email support@pyrefitness.com and a real person will help you out.