Help Center

Pyre Fitness Support

We are here to keep your campaign burning. Pick the topic that fits and we will get back to you — usually within two business days.

Primary support email
support@pyrefitness.com

Typical response time
Within 2 business days

Contact support

General questions about the app, your account, features, or anything that does not fit a category below.

Email Support

Report a bug

Something broken or behaving strangely? Tell us your device, OS version, and the steps to reproduce it.

Report a Bug

Billing & subscriptions

Questions about a subscription, renewal, or refund. Note that purchases are billed and managed by Apple or Google.

Get Billing Help

Account deletion

Delete in-app via Settings → scroll to the Account section → Delete Account, or request removal by email. See the full guide for what is removed.

Request Deletion Deletion Guide

Privacy questions

Ask about your data, request a copy, or exercise your privacy rights. Our full policy is always public.

Privacy Request Privacy Policy

Terms & legal

Review the rules that govern your use of Pyre Fitness, including the medical disclaimer and subscription terms.

Read the Terms

Train Smart

Safety disclaimer — exercise & nutrition

Pyre Fitness is a fitness and wellness tool, not a medical service. The workouts, run missions, coach notes, calorie and macro targets, and AI suggestions in the app are general information only — they are not medical, nutritional, or professional health advice.

Consult a qualified physician or healthcare professional before starting any exercise or nutrition program, especially if you are pregnant, have an injury, or have a heart, metabolic, or other medical condition. Exercise carries inherent risk of injury.

Always warm up, use proper form, train within your own limits, and stop immediately if you feel pain, dizziness, or shortness of breath. If you think you are having a medical emergency, call your local emergency number right away. By using Pyre Fitness you accept that you train at your own risk.

For anything we have not covered here, email support@pyrefitness.com and a real person will help you out.